Freight Brokerages
You moved 200 loads last week.You don't know your margin on half of them.
Your reps quote fast to win the load, then scramble to cover it at a rate that leaves margin on the table. The best rep runs 15 loads a day on gut feel. The newest rep runs 6 and loses money on two of them. Carrier selection is a contact list, not a strategy. We embed with your team, map every quote, cover, and settlement, and deploy AI specialists that close the margin gaps your TMS can't see. Not a load board plugin. Real operational change, from week one.
The Problem
Where the money
is going.
Cost
Margin Compression & Blind Quoting
Your reps quote shipper rates based on experience and a quick look at the load board. But they don't see real-time carrier capacity, lane-level cost trends, or how their quote compares to what the carrier actually accepted last time. One rep books a Dallas-to-Atlanta lane at 18% margin. Another books the same lane the same week at 6%. Nobody knows until the load settles and accounting reconciles it three weeks later.
Process
Carrier Selection & Relationship Bias
Every rep has their go-to carriers. Five or six guys they always call first. It works until it doesn't. The go-to carrier is running at 95% capacity and quotes $400 over market. The rep books it anyway because they trust the driver. Meanwhile, a vetted carrier with open capacity in the same lane sits in your TMS with zero loads this quarter. Carrier selection happens in the rep's head, not in your system.
Cost
Load Board Spend & Conversion
You're paying $500 or more per seat per month for DAT and Truckstop. But nobody tracks which postings convert and which just sit. One office posts every load. Another only posts what they can't cover in-house. Neither approach is measured. The rep who books 80% of loads through their own carrier network is subsidizing the rep who posts everything and waits. You're spending six figures a year on load boards with no visibility into what that spend actually produces.
Risk
Claims, OS&D, and Carrier Quality
A damage claim gets filed. It goes into a spreadsheet. The claims coordinator follows up when they remember. Sixty days later, the carrier's insurance company asks for documentation nobody saved. The claim pays out at 40 cents on the dollar or gets written off entirely. Worse, nobody connects the claim back to carrier performance. The carrier with three damage claims in six months keeps getting booked because the rep doesn't know about the claims. Your claim rate by carrier is a number nobody has.
How We Work
Three steps. Hands on.
We embed with your team, map your operation, find what no one could see, and deploy specialists that fix it. You get a dedicated team, not a login.
Map
We start with a structured discovery. Our team interviews every broker rep, carrier sales rep, dispatcher, and operations manager across your offices. We connect to your TMS, load boards, accounting system, and carrier vetting platforms. The result is your Blueprint: a complete, live map of how your brokerage actually operates, from quote to cover to settlement to carrier pay.
Uncover
We analyze everything we mapped. Our platform finds the lanes where margin leaks, the reps whose carrier networks overlap with no one else's, the load board postings that never convert, the claims patterns tied to specific carriers. We validate every finding with your team before acting on it. Not a one-time audit. Always running, always finding more.
Execute
Every finding comes with a concrete plan and a deploy button. We build AI specialists that handle the fix end to end. Tighten quoting with lane-level cost visibility, surface underused carriers for specific lanes, flag carrier quality issues before the next booking. You approve, they run. We stay with you to make sure they deliver.
Example Findings
What Yield typically finds.
Based on a typical mid-market company with $20M–$50M in annual revenue.
Cost
Margin Erosion from Rep-Level Quoting Variance
$317K/yr
Cost
Load Board Seat Spend with No Tracked Conversion
$86K/yr
Risk
Cargo Claims Under-Recovered Due to Missing Documentation
$129K/yr
Process
Broker Rep Time on Manual Carrier Sourcing per Lane
25 hrs/wk
Knowledge
Carrier Relationships Locked to a Single Rep
11 single-rep dependencies
In Practice
See it work.
From day one.
Week 1
Discovery
We talk to your entire operation.
AI-led conversations with every broker rep, carrier sales rep, dispatcher, claims coordinator, and office manager. Not surveys. Real conversations that capture the quoting shortcuts, the carrier favorites, the margin rules of thumb, and the claims workarounds no system records.
Month 1
Blueprint + First Savings
Your Blueprint is live. Agents are saving money.
A complete, verified map of how your brokerage works, from shipper quote through carrier cover to settlement and pay. The first margin gaps are identified, and AI specialists are already in production tightening quotes and surfacing better carrier matches.
Ongoing
Continuous Returns
Savings compound. Every quarter.
Yield keeps finding inefficiencies, deploying specialists, and compounding savings. Quoting accuracy improves with every load. Carrier scoring sharpens as performance data accumulates. Claims resolution tightens as patterns emerge. The platform pays for itself and keeps going.
FAQ
Common questions.
We have two reps booking the same Dallas-to-Atlanta lane at completely different margins, and neither one knows it. Can Yield close rep-level margin variance on repeat freight lanes?
Rep-level margin variance on repeat lanes is one of the fastest wins in freight brokerage because the gap is usually invisible until someone pulls the data by lane and by rep. One rep books Dallas-to-Atlanta at 16% because they know a reliable carrier. Another books it at 7% because they panic-post to the load board and take the first response. Yield maps every rep's quoting history by lane, compares it against actual carrier costs, and deploys a specialist that surfaces lane-level benchmarks to reps before they quote. The reps still own the relationship. They just stop leaving margin on the table.
Our carrier scoring in McLeod hasn't been updated in over a year, and reps keep booking carriers with open damage claims. Can Yield fix carrier quality visibility for a freight brokerage?
Stale carrier scoring is a system design problem. Most TMS platforms score carriers at onboarding and never update unless someone manually intervenes. Meanwhile, a carrier racks up two damage claims and a late pickup pattern, and your reps keep booking them because the score still says 'A'. Yield ingests your claims history, on-time performance, and load-level feedback to build a carrier quality profile that updates continuously. It flags carriers whose performance has degraded before the next booking, and surfaces vetted alternatives with open capacity on the same lane.
We write off or settle at 40 cents on the dollar on most cargo damage claims because the documentation is incomplete by the time we file. Can Yield improve claims recovery rates?
Claims recovery in freight brokerage fails almost entirely at the documentation stage. The driver didn't photograph the load at pickup. The BOL wasn't noted for existing damage. The claims coordinator filed 45 days late because the spreadsheet got buried. Yield maps your claims pipeline from incident to resolution and deploys a specialist that enforces documentation capture at the point of pickup, flags claims approaching filing deadlines, and connects carrier claim patterns to booking decisions. One brokerage went from recovering 38% of claim value to 74% within two quarters.
We're spending over $80K a year on load board seats across three offices but nobody tracks which postings actually convert to booked loads. Can Yield show us the real ROI on our load board spend?
Load board spend in freight brokerage is almost never measured at the posting level. You know the per-seat cost, but not which postings converted, which sat for 48 hours and expired, and which lanes would have been covered faster through your own carrier network. Yield maps every posting against its outcome: booked, expired, or covered through another channel. It identifies which offices, reps, and lanes get value from load boards and which are paying for expensive white noise. One brokerage cut four seats after discovering that 60% of their postings on secondary lanes never converted.
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See what Yield finds in
your brokerage.
30 days. Real results. Or walk away.