Legal
Privacy Policy
Lightbloom Pte. Ltd. Last updated: February 2026
1. Who We Are
Lightbloom Pte. Ltd. ("Lightbloom", "we", "us", "our") is a company registered in Singapore (UEN: 202445946E) that develops and deploys AI-powered operational intelligence systems.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at lightbloom.ai (the "Website") and interact with our services.
For any privacy-related inquiries, contact us at: info@lightbloom.ai
2. What Personal Data We Collect
2.1 Data You Provide Directly
When you book a demo or schedule a call through our Website, we collect:
- Full name
- Email address
- Company name (if provided)
- Any additional information you include in your booking request
2.2 Data Collected Automatically
When you visit our Website, we may automatically collect:
- Device data: browser type and version, operating system, screen resolution
- Location data: approximate geographic location derived from your IP address (city/country level only)
2.3 Cookies and Similar Technologies
Our Website uses cookies and similar tracking technologies. For full details, please see our Cookie Policy.
3. How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Processing demo/call bookings you request | Performance of a contract or pre-contractual steps (Art. 6(1)(b)) |
| Responding to your enquiries | Legitimate interest in managing business communications (Art. 6(1)(f)) |
| Sending you marketing communications (future) | Consent (Art. 6(1)(a)). We will obtain your explicit opt-in before sending any marketing emails. |
| Complying with legal obligations | Legal obligation (Art. 6(1)(c)) |
We do not sell your personal data. We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
4. Who We Share Your Data With
We share personal data only with the following categories of third-party service providers who process data on our behalf:
| Provider | Purpose | Data Location |
|---|---|---|
| Cal.com | Demo/call scheduling | European Union / United States |
| Google Workspace | Business email and communication | Global (Google infrastructure) |
All third-party providers are bound by data processing agreements that require them to process your data only on our instructions and in accordance with applicable data protection laws.
We may also disclose your data where required by law, regulation, or legal process.
5. International Data Transfers
Lightbloom is registered in Singapore. Where your personal data is transferred outside the European Economic Area ("EEA"), we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Transfers to countries recognised by the European Commission as providing an adequate level of data protection
If you would like further information about the safeguards we use, please contact us at info@lightbloom.ai.
6. How Long We Keep Your Data
We retain your personal data only for as long as necessary for the purposes described in this policy:
- Demo/call booking data: retained for the duration of our business relationship with you, or for 24 months from your last interaction with us, whichever is longer
- Enquiry/communication data: retained for 24 months from our last communication
We may retain data for longer periods where required by law or to establish, exercise, or defend legal claims.
7. Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion of your data where there is no compelling reason for continued processing
- Restriction — request that we limit how we use your data
- Data portability — request your data in a structured, commonly used, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, contact us at info@lightbloom.ai. We will respond within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority. For Hungary, this is the National Authority for Data Protection and Freedom of Information (NAIH). You may also contact the supervisory authority in your country of residence.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), access controls, and regular security reviews.
9. Children's Data
Our Website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at info@lightbloom.ai and we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
For any questions about this Privacy Policy or how we handle your personal data:
Lightbloom Pte. Ltd. Email: info@lightbloom.ai