Physical Therapy Groups
Referrals are coming in.Patients aren't completing care.
New referrals fill the pipeline, but half your patients drop off before finishing their plan of care. Authorization delays, scheduling friction, and therapist capacity mismatches let revenue walk out the door. We embed with your team, map your entire operation from referral intake to discharge, and deploy AI specialists that fix what's costing you money. No consultants with slide decks. Real operational change, from week one.
The Problem
Where the money
is going.
Cost
Patient Dropout & Visit Completion
The average plan of care calls for sixteen visits. Your patients complete nine. Every missed visit is lost revenue and a worse outcome. Dropout happens for a dozen reasons: scheduling friction, transportation, copay sticker shock, or the patient just felt better. Nobody tracks which reason drives which patient's decision to stop.
Process
Authorization & Payer Management
Every payer has different auth requirements. Some need notes after the eighth visit, some after the twelfth. Some require specific functional outcome measures. The front desk tracks it in a spreadsheet or their memory. When an auth lapses mid-plan, the therapist finds out at check-in. That visit either goes unbilled or gets delivered for free.
Cost
Therapist Utilization & Scheduling
One therapist sees twenty-two patients a week. The one across the hall sees fourteen. The difference isn't patient demand. It's schedule template design, PTA delegation patterns, and how each clinic handles cancellations. Some therapists block two slots for evals when one would do. Others won't double-book follow-ups even when they take fifteen minutes.
Knowledge
Outcome Tracking & Protocol Variation
Two clinics treat the same post-surgical ACL patient with different protocols, different progression criteria, and different discharge timelines. Both think they're following evidence-based practice. Without standardized outcome tracking, you can't tell which approach gets better results. When a senior therapist retires, their clinical reasoning leaves with them.
How We Work
Three steps. Hands on.
We embed with your team, map your operation, find what no one could see, and deploy specialists that fix it. You get a dedicated team, not a login.
Map
We start with a structured discovery. Our team interviews every physical therapist, PTA, front desk coordinator, billing specialist, and clinic director across your locations. We connect to your EMR, scheduling system, and billing platform. The result is your Blueprint: a complete, live map of how your PT group actually operates, from referral intake to patient discharge.
Uncover
We analyze everything we mapped. Our platform finds the scheduling gaps that leave therapists underutilized, the authorization lapses that lose revenue, the dropout patterns that cut plans of care short. We validate every finding with your team before acting on it. Not a one-time audit. Always running, always finding more.
Execute
Every finding comes with a concrete plan and a deploy button. We build AI specialists that handle the fix end to end. Optimize scheduling templates, automate authorization tracking, flag at-risk patients before they drop off. You approve, they run. We stay with you to make sure they deliver.
Example Findings
What Yield typically finds.
Based on a typical mid-market company with $20M–$50M in annual revenue.
Cost
Revenue Lost to Patient Dropout
$174K/yr
Cost
Unbilled Visits from Auth Lapses
$97K/yr
Cost
Therapist Underutilization
$54K/yr
Process
Authorization Tracking & Follow-up
29 hrs/wk
Knowledge
Undocumented Treatment Protocols
41 protocols
In Practice
See it work.
From day one.
Week 1
Discovery
We talk to your entire operation.
AI-led conversations with every employee. Physical therapists, PTAs, front desk coordinators, billing staff, clinic directors. Not surveys. Real conversations that capture the scheduling workarounds, the authorization tricks, the patient follow-up habits no system records.
Month 1
Blueprint + First Savings
Your Blueprint is live. Agents are saving money.
A complete, verified map of how your PT group works, from referral intake through treatment to discharge and billing. The first opportunities are identified, and AI specialists are already in production.
Ongoing
Continuous Returns
Savings compound. Every quarter.
Yield keeps finding inefficiencies, deploying specialists, and compounding savings. Scheduling templates improve as cancellation patterns become predictable. Authorization tracking tightens as payer rules change. The platform pays for itself and keeps going.
FAQ
Common questions.
Our therapists set their own schedules and resist any changes to their template blocks. How do you handle that?
Therapist autonomy is the reason most top-down scheduling fixes fail. We don't hand down a corporate template. Discovery maps how each therapist actually uses their time, including cancellation patterns, eval durations, and PTA handoff habits. Recommendations are specific to each clinician and grounded in their own data. A therapist is more likely to adjust when the evidence comes from their schedule, not headquarters.
We've invested in outcome tracking tools before but therapists only enter FOTO scores when someone reminds them. What makes this different?
Outcome tools fail when they're disconnected from the treatment workflow. Therapists skip them because entering scores feels like administrative busywork between patients. We map where outcome data naturally appears in your documentation, like functional goals in eval notes and progress updates in daily SOAP notes. AI specialists extract what's already being written instead of asking therapists to fill out another form.
Half our patient dropout happens between the initial eval and the second visit. Can you actually fix that window?
That first-to-second-visit gap is where most plans of care die. We map the full sequence after the eval: how long until the patient gets a follow-up call, how the scheduling conversation happens, whether insurance coverage is confirmed before the patient leaves, and what communication they receive between visits. The fix is usually a combination of same-day scheduling, copay transparency, and a follow-up within 24 hours. AI specialists handle the outreach and flag patients who haven't booked.
Our ten clinics all negotiate their own PTA supervision ratios differently and we're not sure which model is most profitable. Can you benchmark that?
PTA leverage is one of the biggest profitability levers in outpatient PT. We map how each clinic actually delegates between PTs and PTAs, including which visit types, which payers allow it, and how supervision time is spent. You'll see which clinics are leaving margin on the table by under-delegating and which are risking compliance by over-delegating. The benchmark is built from your own data, not an industry average.
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See what Yield finds in
your clinics.
30 days. Real results. Or walk away.